Refund policy

Refund & Return Policy – SHEA CHIC

At SHEA CHIC, we pour intention and care into every handcrafted product. Your satisfaction matters to us, and we aim to make every part of your experience feel as refined and thoughtful as the products we create.

🌟 Return Eligibility

We gladly accept returns of unopened and sealed products within 14 days of your order's delivery date. To ensure a smooth return process:

• Products must be in their original, unused, and sealed condition.
• Please email us at April@SHEACHIC.com and wait for confirmation before sending any items back.

⚠️ Non-Returnable Items

Due to the nature of our handcrafted goods:

• Opened, used, or unsealed items are not eligible for return.
• Engraved and personalized items are final sale unless damaged in transit.

🚚 Return Shipping

We ask that customers cover the cost of return shipping. For your peace of mind, we recommend choosing a trackable shipping method.

⛔ Chargeback Policy

We respectfully ask that you contact us with any concerns prior to initiating a chargeback.

By purchasing from SHEA CHIC, you acknowledge and agree to our clearly stated Refund & Return Policy. Unauthorized chargebacks may result in:

• Dispute reporting to credit bureaus and chargeback databases
• Permanent listing as a delinquent account
• Reinstatement of the debt if the chargeback is reversed

We are always happy to help resolve any issues directly — please reach out.

📧 Contact Us

We’re here to make your experience beautiful.

Email: April@SHEACHIC.com
Mail: 12481 N Golden Mirror Dr, Marana, AZ 85658